1. Introduction
Duelbot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our competitive gaming bot service across platforms like Discord.
2. Information We Collect
We collect information necessary to provide our matchmaking and competitive gaming services:
- Platform Identifiers: Discord user ID, username, and server (guild) ID
- Steam Account: Steam ID and display name (when you link your account)
- Match Data: Match history, results, scores, and timestamps
- Statistics: ELO rating, wins, losses, and performance metrics
- Server Preferences: Map selections, region preferences
3. How We Use Your Information
We use the collected information to:
- Facilitate matchmaking between players of similar skill levels
- Track and display match results and statistics
- Maintain leaderboards within your community
- Provision game servers for your matches
- Improve our services and user experience
- Communicate service updates and notifications
4. Third-Party Services
Our service integrates with third-party platforms:
- Discord: For bot functionality and user authentication
- Steam: For account verification via OpenID 2.0
- Game Server Providers: For hosting match servers
Each third-party service has its own privacy policy. We encourage you to review their policies.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Match history and statistics are retained to maintain leaderboard integrity. You may request deletion of your personal data at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@duelbot.gg